services
Everything IT. One team. One bill.
From the helpdesk to the firewall, EBM looks after your people, connections, security and equipment, so you deal with one trusted partner.
Service 01
IT Support
Keep your team working. Our local technicians fix problems quickly, remotely or on site, and keep your systems healthy so issues don’t come back.
Helpdesk and remote support
On-site visits when you need hands on
Proactive maintenance and updates
Service 02
Microsoft 365 Licences
The tools your team already knows, set up properly and managed for you. We supply the licences and look after the rest.
Microsoft 365 licences on your EBM invoice
Email, Teams, OneDrive and Office apps
Migration and set-up for your business
Service 03
Firewalls
Protect your business from threats at every level. We design and manage security that covers your network, your people and your applications.
Business-grade firewall supply and set-up
Ongoing management and monitoring
Safe access for staff, in the office or remote
A
Secure WLAN / LAN
Protect your wired and wireless networks so only the right people and devices get on.
B
Network Access
Control who and what can connect to your network, and what they can reach.
C
Applications
Manage and protect the applications your business depends on.
Service 04
Connectivity
Reliable internet is the backbone of every business. We help you choose, install and manage the right connection for your site.
Fibre for fast, stable business internet
LTE for sites without fibre, or as a backup
Router and network set-up
Service 05
Monthly IT Retainers
A fixed monthly fee for ongoing IT care. You know what you pay, and we take responsibility for keeping your technology running.
Predictable monthly cost
Support and maintenance included
Regular reviews and advice
Becomes part of your company, as an extension of your team
Service 06
Hardware
The right equipment for your business, supplied by the same team that supports it, so there is no finger-pointing when something goes wrong.
Laptops, desktops and servers
Configured, installed and supported by EBM
One team. One bill.
Stop juggling suppliers
When your IT, internet, licences, security and hardware come from one place, you get one point of contact, one accountable team and one simple monthly invoice.
Local technicians who can be on site
One point of contact for every IT issue
Clear pricing, no hidden extras
Business continuity planned around power and connectivity
One bill, every month
Example of a consolidated invoice
Which service do you need?
Tell us about your business and we’ll recommend the right mix.